One change can have a ripple effect


Daily Espresso Shot

A specialty blend of tech wisdom

I recently shared a story about a project I joined mid-way. The team was burning the midnight oil, grappling with a difficult client. It wasn’t until we had a pow-wow that people acknowledged the real problem: the website designs were too large.

As a result, we went round after round, integrating client feedback. Both the client and the team were frustrated. You could tell everyone on our team wasn't satisfied with the work we were producing.

All of this frustration started with the first website of 12. We were so far behind on one project, and many of us couldn’t fathom how we would deliver 11 more sites to this client.

The consensus was that the client was being difficult. At the same time, the client was merely holding us to promises our salespeople had made. The person who booked the massive project resigned and moved on to their next venture. It left us to pick up the pieces and figure out a way to make it work.

Eventually, we took a pause midway and addressed the design issue. Once we had the right size for the designs, things went a lot smoother.

This one change had a ripple effect.

  • The client started to trust us more.
  • We gained more control over when and how we’d deliver our work.
  • Our output increased, and we started delivering early on the other landing pages.

By the end of the big project, we were all happy with our work. The team I worked with all went on to bigger and better things.

If there’s one takeaway from this experience, it’s that you often need to reevaluate tough situations, consider pausing, and ask if there’s a better way to do things.

Sometimes, you have to slow down to go faster.

Brewed by yours truly,

Christopher Kennedy
Chief Technical Officer

Let me be real with you,

I’m finding my tribe through this daily newsletter practice. I guarantee to include occasional grammatical errors and spelling mistakes gracefully.

If you have questions or comments, hit the reply button and send it.

113 Cherry St #92768, Seattle, WA 98104-2205
Unsubscribe · Preferences

Daily Espresso Thoughts

Small, impactful pieces of wisdom that give you a jolt of inspiration in your morning

Read more from Daily Espresso Thoughts

Daily Espresso Shot A specialty blend of startup wisdom Or let's not reinvent the wheel. But what if you want to improve the wheel? Companies exist with a mission focused on improving the wheel. It could be a cheaper wheel to make it accessible to more customers. It could be a lighter wheel with improved aerodynamics for fuel efficiency. It could be a high-performance wheel to use for racing or motorsports. It could be a luxury wheel made from rare materials. You could make custom wheels on...

Daily Espresso Shot A specialty blend of startup wisdom If you're not embarrassed by the first version of your product, you've launched too late. I've been thinking a lot about this quote. I hear and read it often in the startup communities. I think about the countless product ideas I've worked on that never reached the market. Getting to the market with a new product or service can be challenging for many reasons. Over these last several weeks, fear had been holding me back from going live...

man on running field

Daily Espresso Shot A specialty blend of startup wisdom “When one door closes, another opens.” I took an unplanned and unannounced hiatus from managing a daily newsletter. The break from the daily exercise brought perspective. It helps that major life changes have sparked a fire to start writing again. Since it has been a while since I last wrote- where do I begin? Since my last email, I have departed from my former employer. Due to personal circumstances, the CEO had to close the doors. In...